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Our Dedicated Help Team

For immediate assistance or specific inquiries, you can reach out to our support team through the following channels:

Email Support

Response within 2-24 hours
Contact Information
  • Phone: +1 (800) 123-4567
  • Office Address: Arbiex Headquarters, 123 Crypto Lane, Blockchain City, BC 10001, Global

24/7 Live Chat Available
Support Team

Our support team is available Monday to Friday, 9:00 AM - 5:00 PM (Your Local Time).

  • Customer Support Available 24/7
  • Technical Support Mon-Fri 9AM-6PM EST
  • Compliance Mon-Fri 9AM-5PM EST

KYC Verification Details

To ensure a secure and compliant trading environment for all our users, Arbiex implements a Know Your Customer (KYC) verification process. This is a standard procedure in the financial industry to prevent fraud, money laundering, and other illicit activities.

Required KYC Verification

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KYC Verification

The KYC process typically involves submitting identification documents (e.g., passport, national ID, driver's license) and proof of address. This helps us verify your identity and protect your account. Rest assured, all submitted information is handled with the utmost confidentiality and security, in compliance with global data protection regulations. Completing KYC is crucial for full access to certain platform features and higher transaction limits.

Terms and Conditions

By accessing or using the Arbiex platform and its services, you agree to be bound by these Terms and Conditions. These terms govern your use of our AI-powered arbitrage trading bot, subscription packages, and all associated features. It is imperative that you read and understand these terms fully before proceeding. Your continued use of the platform signifies your acceptance of any updates or modifications to these terms. Arbiex reserves the right to modify these terms at any time, with changes becoming effective upon posting to the website.

Arbiex provides an automated trading solution and does not offer financial advice. Users are solely responsible for their investment decisions and acknowledge the inherent risks associated with cryptocurrency trading. While our bot aims to identify profitable opportunities, market volatility and unforeseen circumstances can impact results. Users must ensure compliance with all local laws and regulations regarding cryptocurrency activities. Any misuse of the platform, fraudulent activity, or violation of these terms may result in account suspension or termination.